Refund policy

Returns, Refunds, and Exchanges

To ensure the highest sanitation standards, we are unable to accept returns or exchanges. This applies to all items, including gift cards. Once a sale is made, it's final. REGALADO®️ reserves the right to refuse all returns, reshipments, and refunds. 

Modification/Cancellation

Once an order is placed, it cannot be canceled or modified. We strongly advise that you thoroughly review all information, including your shipping address, credit card details, and product selection, before finalizing your purchase with REGALADO®️.Our rapid processing ensures timely delivery, so accuracy at checkout is crucial.

Received a Damaged Item?

If your item arrives damaged, contact REGALADO®️ customer service via email Regaladocsdept@HausofRegalado.com within 48 hours to initiate a claim. Include your order number, a description of the damage, and clear photos. Please note original shipping charges are non-refundable.